John Kuhn Plumbing Heating & Cooling handles plumbing repair and installation for homes and businesses across Irondequoit and Monroe County, seven days a week from 6:00 AM to 10:30 PM. Whether you are dealing with a dripping faucet, a sewer backup, or a pipe that let go overnight, we take the call and get the work scheduled. Every job is scoped and priced before a wrench comes out, so you know what you are agreeing to before anything starts.
Work is performed by licensed plumbers who handle everything from routine fixture installs to urgent repairs. Same-day service is often available when the situation calls for it. We'll find the leak and fix it right.
Pipes repaired. Pressure restored. Home running right.
Every home's plumbing tells a different story, and the same is true for commercial properties, rental units, and multi-family buildings. We work with homeowners, landlords, property managers, and business owners across the area. Kitchen plumbing, bathroom plumbing, basement plumbing, apartments, condos, and light commercial spaces all fall within our scope.
If you are buying a home and need a plumbing inspection before closing, or if you are managing a rental and need a plumbing contractor who can get in and handle the job without a lot of back-and-forth, we can help. With a local shop, your questions go straight to the people doing the work. We'll take care of the pipes from here.
Dealing with a slow drain or a sudden burst pipe? Clogs work their way in gradually or show up all at once, and either way they need to come out. We clear kitchen drains, bathroom drains, bathtub drains, and floor drains. When the problem runs deeper, we clean the main line and clear sewer backups using hydro jetting and mechanical methods suited to the blockage.
A drain cleaning visit starts with locating where the clog is and what is causing it. That tells us which approach clears it cleanly and whether there is anything else going on in the line. Call and we'll get the water running right.
If you're not sure your water pressure is where it should be, or you are seeing water where it does not belong, a hidden leak is often the cause. We locate the source, assess the damage to the line, and repair or replace what needs to come out. That includes water line repair, water main repair, and backflow prevention service where the situation calls for it.
When pipes are too far gone for a targeted repair, repiping is the right call. A whole-house repipe replaces aging or failing lines before they cause more damage. We do this work to the standard the next inspection expects, whether that inspection is for a home sale, a remodel, or an insurance claim. We'll find the leak and fix it right.
Getting your water flowing again is easier than you think, even when the hot water stops entirely. A no-hot-water call is one of the more urgent situations we handle, and same-day service is often available for it. We work on tank water heaters and tankless water heater systems alike, covering repair and full replacement.
When we arrive, we diagnose what failed, walk you through the repair versus replacement options, and help you choose the right size and type for your household or building. If the unit is past its useful life, we handle the swap and test the new installation before we leave. Call for a quote and we can usually get someone out the same day.
Choosing the right plumbing fix is easier than it sounds, especially when you have a running toilet, a dripping faucet, or a fixture that has been on the list for months. We handle toilet repair and replacement, faucet repair and replacement, and full fixture installation for bathrooms and kitchens. That includes sink installation, shower installation, and bathtub installation.
On the appliance side, we connect garbage disposals, hook up dishwashers, handle washing machine plumbing connections, and run refrigerator water lines and ice maker lines. Outdoor faucet repair, frost-free hose bib installation, and hose bib replacement are part of the same category. We protect your floors and finishes while we work, and we clean up before we leave.
Low water pressure affects the whole house and usually points to a specific problem in the supply system. We diagnose the cause, whether that is a failing pressure regulator, a partially closed valve, or a supply line issue, and repair or replace what is needed. Shutoff valve replacement and main water shutoff repair are common fixes we handle on the same visit.
Gas line repair and gas line installation fall on the plumbing side of the work. If a gas line needs to be run, extended, or repaired to serve an appliance, we handle the line and the connections up to the unit. A pressure diagnostic visit covers the system and tells you exactly where the problem is before any work begins.
Monroe County winters are not mild. Lake-effect snow, extended freeze periods, and rapid freeze-thaw cycles put real stress on the plumbing in Irondequoit homes, most of which sit on full basements with exposed pipe runs that were not always insulated with cold weather in mind. The three services below come up every season here, and we handle all of them.
Older housing stock in Irondequoit often has pipe runs in unheated basement spaces, exterior walls, and crawl spaces where temperatures drop fast. When a pipe freezes and splits, the damage can be significant by the time water starts showing up. We locate the freeze point, thaw the line safely, and assess the full length of the affected run for splits or stress damage before we repair or replace the section. Emergency pipe repair is available when the situation cannot wait.
Spring snowmelt and runoff put Monroe County basements at real risk of flooding. A properly sized and installed sump pump is the first line of defense. We assess the pit, size the pump to the discharge volume the basement needs, and handle the full installation including the discharge line. If an existing pump has failed or is undersized, we handle sump pump repair and replacement as well. If you have had a flooded basement, a sump pump is often the fix that prevents the next one.
Frozen pipes are far easier to prevent than to repair. We inspect exposed pipe runs in basements, crawl spaces, and exterior walls, apply insulation to the vulnerable sections, and check shutoff valves for hose bibs and outdoor lines before the cold sets in. Outdoor plumbing winterization is straightforward preventive work that costs far less than a burst pipe repair. If you have not had this done before a hard freeze, it is worth scheduling before the season turns.
We serve Irondequoit and the surrounding Monroe County area, including Webster, Penfield, Brighton, Greece, Rochester, East Rochester, and Fairport. If you are searching for a plumber near you in any of these communities, we are available every day from 6:00 AM to 10:30 PM. That covers weekend calls, after-hours situations, and urgent repairs that come up outside the standard workweek.
Every home's plumbing tells a different story, and we start by listening to yours. When you call, you get a real conversation about what is going on and what the visit will cover. The price is confirmed before we schedule, and we explain what it includes. There are no vague estimates handed out after the fact.
The visit follows a clear sequence. We assess the problem, confirm the scope with you, and do the work. Before we leave, we test to make sure everything is functioning the way it should. For plumbing inspections tied to a home purchase, a remodel, or an insurance claim, the same process applies: the scope is set up front and the findings are explained clearly. Work is performed by licensed plumbers, and the job is done to code.
We pick up the phone. We book the visit. We test before we leave.
Emergency calls are answered every day from 6:00 AM to 10:30 PM, and same-day service is often available for urgent situations like burst pipes, major leaks, and main line backups. If you call early in the day, we can frequently get someone out the same day. Describe what is happening when you call and we will work to get the situation addressed as quickly as scheduling allows.
A burst pipe, a flooded basement, no hot water, a major active leak, or a backed-up sewer line that is affecting multiple fixtures all qualify as situations that need same-day attention. If you are not sure whether your situation is urgent, call and describe what you are seeing. We will help you figure out whether it needs to be handled immediately or can be scheduled as a standard visit.
Water stains on ceilings or walls, a musty or mildew smell in a room that should be dry, and a water bill that has spiked without an obvious explanation are the most common signs. Soft spots in flooring near a bathroom or kitchen can also indicate a slow leak underneath. If you are seeing any of these, call and we will locate the source before more damage occurs.
We use leak detection methods that trace the source without unnecessary damage to your walls or floors. That typically involves checking water pressure, listening for flow in sections of pipe that should be static, and inspecting accessible connection points before opening anything up. Once we locate the problem, we walk you through the repair options before any work begins.
Tree roots seek out moisture and work their way into clay and cast iron pipe joints over time, eventually causing partial or complete blockages. Grease, mineral scale, and soap buildup accumulate on the inside of drain lines and narrow the flow gradually. Both problems tend to get worse over time, and a sewer camera inspection is the most reliable way to see what is actually happening in the line before deciding on a repair approach.
We run a camera through the sewer line from an accessible cleanout or fixture opening and view the interior of the pipe in real time. That shows us where a blockage is located, whether roots are present, and whether the pipe itself is cracked or collapsed. The inspection takes the guesswork out of the diagnosis and tells us whether cleaning, repair, or replacement is the right next step.
A targeted repair addresses a specific failed section or joint, which is the right approach when the rest of the system is in reasonable condition. A whole-house repipe replaces the supply lines throughout the home and is the right call when galvanized pipe corrosion or widespread deterioration is reducing pressure and causing recurring leaks. We assess the full condition of the system before recommending one over the other.
If the unit is failing repeatedly, producing discolored or rusty water, or has visible corrosion on the tank itself, replacement is usually the more practical answer. A failed heating element or thermostat is often worth repairing if the unit is otherwise in good shape. We diagnose the unit when we arrive and give you a clear picture of the repair versus replacement options before any work begins.
Sediment buildup at the bottom of a tank water heater is one of the most common causes. As sediment accumulates, it reduces the effective capacity of the tank and forces the heating element to work harder. A failing heating element or a unit that has simply reached the end of its service life can also cause the same symptom, and a diagnostic visit will identify which problem applies.
Clear the area around the fixtures involved in the job, the main water shutoff valve, and the water heater if it is part of the visit. Items stored under bathroom or kitchen sinks should be moved out so we can reach the supply lines and drain connections without delay. If you are not sure what needs to be accessible for your specific job, ask when you call and we will walk you through it.
We run water through the repaired or replaced section, check for any leaks at connections and joints, and confirm that pressure and flow are correct before we consider the job finished. For water heater replacements, we verify that the unit is heating and that all connections are sealed. We do not leave until the system is functioning the way it should.
When we identify a code issue during a repair or inspection, we explain what we found and what bringing it up to standard involves before any work begins. Addressing a code correction is sometimes required as part of a larger repair, and sometimes it is a separate job the homeowner can choose to schedule. Either way, the scope and price are confirmed before we proceed.
John Kuhn Plumbing Heating & Cooling is available every day from 6:00 AM to 10:30 PM for residential and commercial plumbing service in Irondequoit and across Monroe County. Whether it is a routine repair, a fixture installation, a water heater replacement, or an emergency call, we are ready to help.
Call (585) 822-8289 for a quote.
Fast turnaround. Fair pricing. Dry results.
We handle the full range of residential and commercial plumbing work across Irondequoit and Monroe County, every day from 6:00 AM to 10:30 PM. The table below covers what each service includes, who it is right for, and a practical note to help you decide what to schedule. Every job is scoped and priced before a wrench comes out, so you know exactly what you are agreeing to. Call for a quote and we will walk you through the rest.
| Type of Job | What the Job Covers | Typical Situations | Things to Keep in Mind |
|---|---|---|---|
| Frozen & Burst Pipe Repair |
| pipes in unheated spaces, exterior walls, or crawl spaces during or after a hard freeze | Irondequoit's older housing stock often has exposed pipe runs that are vulnerable during extended freeze periods. Emergency service is available. |
| Faucet & Fixture Installation |
| dripping faucets, fixture upgrades, and appliance connections | We protect your floors and finishes while we work and clean up before we leave. |
| Sump Pump Installation |
| basements at risk from spring snowmelt and Monroe County runoff | A properly sized sump pump is the most reliable defense against a flooded basement. We handle repair and replacement of existing units too. |
| Toilet Repair & Installation |
| toilets that run, leak at the base, or need full replacement | A running toilet can waste a significant amount of water before it is noticed. Most repairs are completed in a single visit. |
| Emergency Plumbing |
| situations that cannot wait for a standard scheduled visit | We are available every day from 6:00 AM to 10:30 PM. Describe what is happening when you call and we will work to get someone out as quickly as scheduling allows. |
| Sewer & Main Line Service |
| multiple slow drains, sewage odors, or backups affecting more than one fixture | A camera inspection shows exactly what is happening in the line before we recommend clearing, repair, or replacement. |
| Water Heater Repair & ReplacementMost Popular |
| households with no hot water, discolored water, or a unit past its useful life | Same-day service is often available for no-hot-water calls. We test the new installation before we leave. |
| Leak Detection & Repair |
| unexplained water bills, staining, or pressure loss | We trace the source before opening anything up, so the repair is targeted and the scope is confirmed with you first. |
| Garbage Disposal Service |
| disposals that hum but do not spin, leak, or have stopped working entirely | Most disposal replacements are completed in a single visit with no major disruption to the kitchen sink. |
| Drain Cleaning & Clog Removal |
| slow or completely blocked drains in any part of the home | We locate the clog before choosing the method, which tells us whether there is a deeper line issue involved. |
| Frost-Free Hose Bib Installation |
| homes with standard hose bibs that freeze or have failed in past winters | A frost-free hose bib drains back automatically and is one of the simpler upgrades that prevents a recurring cold-weather problem. |
| Water Pressure & Shutoff Valve Repair |
| whole-house low pressure or valves that no longer close fully | A pressure diagnostic visit covers the full supply system and identifies the cause before any repair work begins. |
| Pipe Insulation & Winterization |
| homeowners preparing for Monroe County's freeze season before pipes become a problem | Preventive insulation costs far less than a burst pipe repair. Best scheduled before the first hard freeze of the season. |
What are the signs that a drain clog is in the main line rather than a single fixture?
When only one drain is slow, the clog is usually local to that fixture. When multiple drains in the home back up at the same time, or when flushing a toilet causes water to bubble up in a nearby tub or sink, the blockage is most likely in the main line. A main line clog needs to be addressed differently than a fixture-level clog, and we confirm which situation applies before we start work.
What does hydro jetting clear that a standard drain snake cannot?
A drain snake breaks up or pulls out a blockage, but it does not clean the pipe wall. Hydro jetting uses high-pressure water to scour the interior of the line, clearing grease buildup, mineral scale, and root debris that snaking leaves behind. It is the right approach when a line has recurring clogs or when a camera inspection shows significant buildup along the pipe wall rather than a single discrete blockage.
How do I know whether old pipes in my home need to be repiped?
Recurring leaks at multiple locations, consistently low water pressure throughout the house, discolored or rust-tinged water, and visible corrosion on exposed pipe sections are all signs that the supply system may be past the point where targeted repairs are cost-effective. Galvanized steel pipe, which is common in Irondequoit's older housing stock, corrodes from the inside out over time and narrows the flow before it fails visibly. We assess the full condition of the system and explain what we find before recommending a repipe or a targeted repair.
Scope Agreed Before Any Pipe Is Cut
We confirm the job scope and price with you before work begins. You know what is included and what it costs before a wrench comes out.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it flows through the unit, which eliminates standby heat loss and means you are not limited to the tank's capacity. The right choice depends on your household's hot water demand, the available gas or electrical supply, and the space where the unit will be installed. We walk you through the options and help you choose the right fit before any equipment is ordered.
What causes low water pressure throughout the whole house?
Whole-house low pressure usually points to one of a few causes: a failing pressure regulator, a partially closed main shutoff valve, corrosion narrowing the inside of older supply lines, or a problem at the municipal supply connection. A pressure diagnostic visit checks each of these in sequence and identifies the cause before any repair work begins. If the regulator is the problem, replacing it is typically a straightforward fix that restores pressure in a single visit.
Do I need to be home for a plumbing service call?
For most work, yes. We need access to the affected area, the main shutoff, and the water heater if it is part of the job. For a rental or commercial property, a property manager or designated contact can be present in place of the owner. If you have a specific access situation, let us know when you call and we will work out the details before the visit is scheduled.
Work Performed by Licensed Plumbers
Every service call is handled by licensed plumbers working in the Irondequoit area. The work is done to code and built to hold up to the next inspection.
What should I do immediately if a pipe bursts?
Shut off the main water supply to the house as quickly as possible. The main shutoff is usually near the water meter, in the basement, or in a utility area. Once the water is off, call us and describe what happened and where the break is. If water has reached electrical panels, outlets, or appliances, do not re-enter that area until it has been checked. We handle emergency pipe repair every day from 6:00 AM to 10:30 PM and will work to get someone out as quickly as scheduling allows.
When does a running or leaking toilet need to be replaced rather than repaired?
A running toilet is most often caused by a worn flapper, a faulty fill valve, or a float that needs adjustment, all of which are repair-level fixes. Replacement makes more sense when the porcelain is cracked, when the toilet has had repeated internal failures, or when the homeowner wants to upgrade to a more efficient model. We diagnose the issue when we arrive and give you a clear picture of the repair versus replacement options before any work begins.
Experienced With Older and Newer Homes
Irondequoit's housing stock ranges from mid-century homes with galvanized pipe to newer construction with modern systems. We work across all of it and know what to look for in each.
How long does a water heater replacement typically take?
A standard tank water heater replacement is usually completed in two to three hours, depending on the location of the unit and whether any supply or venting connections need to be updated. A tankless installation can take longer if new gas or electrical supply work is involved. We confirm the expected time when we scope the job, so you know what the visit will look like before it starts.
What causes a faucet to drip even after it has been turned off fully?
A dripping faucet is almost always a worn internal component: a degraded cartridge, a worn O-ring, a damaged seat washer, or a corroded valve seat. The specific part depends on the faucet type. Left unaddressed, even a slow drip wastes a meaningful amount of water over time and can worsen if the worn component fails further. Most faucet repairs are completed in a single visit once we confirm the make and type of the fixture.
Is plumbing work permitted and inspected, and how does that affect my job?
Whether a permit is required depends on the scope of the work and whether it involves new installations, significant alterations, or work in areas governed by local building codes. Routine repairs and replacements in kind typically do not require a permit. Larger jobs, such as a whole-house repipe or a new water heater installation in certain situations, may. We handle the permitting process where it applies, and the work is done to the standard the next inspection expects.
Call (585) 822-8289 and we will talk through what you are seeing, scope the visit, and get you a price before anything is scheduled.
(585) 822-8289