Planning a bathroom addition, swapping out an old water heater, or finally getting that second-floor laundry room connected? Getting the plumbing right before walls close up is a lot simpler than fixing it after. We handle residential and commercial plumbing across Rochester and the surrounding area, from the straightforward jobs that need a quick visit to the larger scopes that take a day or more to complete. Call for a quote and we will walk through what the job involves before anything is scheduled.
Rochester is a city with a wide range of property types, and the plumbing work that comes out of them reflects that. Older homes in established neighborhoods often have supply lines that have been in the ground for decades. Multi-unit buildings and commercial properties generate the kind of volume that a single-family repair call does not. Restaurant operators, building managers, and property owners all need plumbing handled on a schedule that works around the people inside. We take all of it, and we are open every day from 6:30 AM to 9:00 PM.
A dishwasher, an ice maker, a washing machine, a tankless water heater, a utility sink in a new laundry room: each one needs a supply connection, a drain connection, or both, and each one has a right way and a wrong way to tie in. The wrong way shows up later as a slow leak behind the wall, a drain that backs up into the cabinet below, or a water heater that trips out because the gas line feeding it was undersized for the load.
We scope appliance connections before we schedule the visit. That means confirming what the supply line material is, whether the shutoff at that location is actually working, and whether the drain configuration is going to handle the flow. A washing machine standpipe that is too short, a dishwasher drain that is not looped correctly, or a gas line that was not pressure-tested after the connection are all problems that are easy to prevent and expensive to fix once the appliance is running. We take pride in the plumbing work we leave behind, and that starts with getting the connection right the first time.
Most calls come in because something stopped working or started leaking. The job type shapes how we approach the visit, what we bring to it, and how long it takes.
Pressure that has dropped gradually over time is usually a pipe condition issue. In older homes with galvanized supply lines, the inside of the pipe narrows as corrosion builds up, and the pressure loss gets worse as more of the run is affected. Pressure that is fine at one fixture and poor at another points somewhere more specific, often a partially closed valve, a failing cartridge, or a supply line that was undersized for the fixture it feeds. We check the whole picture before recommending a fix.
A tankless unit heats water on demand rather than keeping a tank at temperature, which changes the load on the gas line or electrical supply feeding it. The existing connection that served a tank unit may not be the right size for a tankless one. We confirm the supply requirements before the installation visit, run the line to spec, and test the unit under load before the job is done. If the venting configuration needs adjustment, that is part of the same scope.
When a sewer or supply line under the yard is broken, corroded, or has been invaded by root growth, the traditional approach involves digging a trench the length of the run. Trenchless methods work from access points at each end of the damaged section, either pulling a new pipe through the existing one or bursting the old pipe outward as the new one takes its place. The result is a fully replaced line without the disruption to a driveway, a lawn, or a garden bed that open excavation leaves behind.
A drain snake clears a blockage by punching through it. Hydro jetting clears the entire interior of the pipe by driving pressurized water along the wall of the run. For a kitchen drain that has years of grease accumulation, a main line that has collected scale, or a commercial drain that handles heavy volume, hydro jetting restores the full diameter of the pipe rather than just opening a path through the middle of the buildup. It is the right tool when a clog keeps coming back after repeated snake treatments.
A pressure regulator sits on the main supply line where it enters the building and keeps the incoming pressure at a level the internal plumbing can handle. When a regulator starts to fail, pressure inside the house either drops well below normal or climbs high enough to stress fittings and fixtures. A toilet that runs constantly, a faucet that hammers when it is turned off quickly, or pressure that fluctuates noticeably between fixtures are all signs the regulator is worth checking. Replacement is a single-visit job once the cause is confirmed.
Most properties in Rochester connect to the municipal water supply, which handles treatment before the water reaches the building. A property on a private well is responsible for its own treatment, and what that requires depends on what the water contains. Hard water, iron, sulfur, and sediment are all common in the region and each calls for a different approach: a water softener addresses hardness, an iron filter handles elevated iron levels, and a whole-house sediment filter catches particulates before they reach fixtures and appliances.
Doing plumbing work right matters, and we'll help you get it right, whether that means installing a softener on a private supply or replacing a shutoff and pressure tank that have been in service since the house was built. Backflow prevention is part of the conversation on both supply types, particularly where a fixture or appliance creates a path for water to flow back toward the supply line. We handle the supply side, the treatment equipment connections, and the line work that ties it all together.
Scheduling a plumbing visit should not require taking a full day off work. We are open every day from 6:30 AM to 9:00 PM, which covers early-morning calls before a workday starts and evening calls after it ends. For rental properties and commercial buildings, we work around tenants and business hours wherever the scope allows.
A burst pipe, an active leak, no hot water in a building with multiple units: these are not problems that wait for a convenient appointment. We handle urgent calls within our daily hours and treat them as the priority they are. Calling as soon as the problem shows up gives us the best chance of fitting the visit in quickly.
The scope and the price are confirmed on the call before anything is scheduled. When we arrive, we start by looking at what was described and checking whether anything else affects the repair. If the scope is the same as discussed, the work proceeds. If something unexpected turns up, we explain it and confirm the plan before continuing. The job is tested before we leave.
The price depends on what the job actually involves, and that gets confirmed before work starts. A drain cleaning visit is priced differently from a trenchless line repair or a full repipe. What moves the number is what the fault turns out to be and what has to come apart to reach it. A clog in the drain under a kitchen sink is a different scope from a blockage that turns out to be in the main line.
When you call, you get the rate on the phone. Local work. Sound pipes. Costs set out on the call. If the scope changes once we are on the job, we talk through it before proceeding. Nothing gets added to the job without that conversation first.
We serve Rochester and the communities around it throughout Monroe County. That includes Irondequoit, Brighton, Gates, North Gates, and Greece, as well as other areas in the county. A small drip is easier to deal with than the water damage it leads to, and that is true whether the property is in the city or in one of the surrounding communities.
Coverage extends to homeowners, landlords, property managers, and commercial operators across the area. The wider scope of the work is on the plumbing repair services page.
If you are not sure whether your address falls within our service area, call (585) 822-8289 and we will confirm it on the call.
Yes, in a few practical ways. A water heater failure in a building with multiple units affects more people and needs a faster turnaround than the same problem in a single-family home. Drain cleaning in a multi-unit building often involves shared stacks and main lines rather than individual fixture drains, which changes both the diagnosis and the scope. We account for occupancy and building access when scheduling commercial and multi-unit work, and we confirm the logistics on the call before the visit is booked.
Call and give us both addresses when you book. If both visits can be scheduled in the same window, we will confirm that on the call. We do not guarantee back-to-back scheduling, but we work to make it as efficient as possible when the addresses are close together.
Homes built before the 1970s in Rochester frequently have galvanized steel supply lines that have been corroding from the inside for decades. The signs show up as reduced pressure throughout the house, discolored water when a faucet is first opened in the morning, or a string of small leaks appearing in the same run. Drain lines in the same era of construction can also carry buildup that a standard snake clears temporarily but does not fully address. We assess what the pipe material is and how far the condition has progressed before recommending repair or replacement.
We can describe what we found and what we did as part of the documentation for a repair. If your insurer needs specific information about the cause of the damage or the work performed, let us know when you call and we will confirm what we can provide.
We quote the job as a whole, covering what the visit involves and what the repair or installation requires. If you want to understand how the total breaks down, ask on the call and we will walk through it. We do not invoice parts and labor separately as a standard practice.
Yes.
If you are a contractor, property manager, or landlord with plumbing needs across several addresses, call (585) 822-8289 and we will set up the conversation to cover everything in one place.
We confirm the scope and the schedule for each address rather than treating each one as a separate first call.
You do not need to know what is wrong before you call. Describing what you are seeing or hearing is enough. We will scope the job from what you describe, confirm the price, and get the visit on the schedule.
Call (585) 822-8289 for a quote.
We are open every day from 6:30 AM to 9:00 PM. Call Irondequoit Plumbing Company and we will take care of it.
Drain and sewer work nearby: Gates, Brighton, North Gates, Greece.
Every call starts with a plain description of what the job involves and what it will cost before anything is scheduled. We handle the full range of residential and commercial plumbing work across Rochester, Monroe County and Monroe County, from a dripping faucet to a failed sewer line. The table below lays out what each service covers, who it fits, and a practical note worth knowing before you call.
| Service | What It Covers | When to Call | Worth Knowing |
|---|---|---|---|
| Sump Pump Installation | Pit and drainage assessment, Pump sizing and installation, Discharge line routing, Float and cycle testing | Monroe County basements vulnerable to spring snowmelt or heavy rain | An undersized pit or a discharge line routed back toward the foundation undermines even a properly sized pump. We assess both before installation begins. |
| Water Heater Repair & ReplacementMost Popular | Tank and tankless unit diagnosis, Component repair, Full unit replacement, Water and gas line connection | Anyone with no hot water, lukewarm output, or a leaking tank | We assess the unit before recommending repair or replacement. Installation covers the full connection and a test run before we leave the property. |
| Garbage Disposal Service | Disposal clearing and reset, Jam removal, Full disposal replacement, Drain connection check | Homeowners with a disposal that hums but will not turn, leaks at the base, or has stopped working entirely | A disposal that leaks at the sink flange often needs a new mounting seal rather than a full replacement. We check the connection before recommending a new unit. |
Call (585) 822-8289 to go over what the job involves and get the price before anything is scheduled.
(585) 822-8289